PERENCO Wi-Fi Service:
Special Conditions of Use,
January 2017
The following special conditions
(hereinafter "the Special Conditions") shall apply in addition to the
Group IT Policy (available
here and on request on the greeting page of each site offering
PERENCO Wi-Fi services) and together form an indivisible whole. In the event of
a contradiction between the Group IT Policy and the Special Conditions, the
latter shall prevail. The terms used with uppercase characters not defined in
the Special Conditions shall have the meaning they have been given in the Group
IT Policy.
1.
Definitions
Client or User:
means any user using the Wi-Fi service offered by PERENCO, whether an employee,
a contracted member of staff or a visitor.
Wi-Fi (Wireless Fidelity):
means a set of international standards (IEEE 802.11b, 802.11g or 802.11ac) for
wireless local networks.
Wi-Fi equipment:
means any equipment of the Subscriber with a communication card or Wi-Fi internal
capabilities, meeting IEEE standards 802.11b or 802.11g, 802.11n or 802.11.ac.
PERENCO Wi-Fi Networks:
means the access points from which a User may connect to Internet by Wi-Fi.
These PERENCO Wi-Fi networks are as follows:
Hotspot or PERENCO Wi-Fi Hotspot:
means all the equipment that allows the emission of Wi-Fi signals and also
possesses various SSIDs: one Guest SSID and one internal SSID.
Operator:
means the Company PERENCO and all its entities, offering the service network
Wi-Fi PERENCO.
Local Access Portal PERENCO Wi-Fi: means the connection portal allowing the
subscriber to access the authentication page of a PERENCO Wi-Fi network.
PERENCO
Wi-Fi Service:
means the possibility for PERENCO Users
to connect to the Internet by Wi-Fi from the internal PERENCO Wi-Fi or Guest
PERENCO Wi-Fi Networks.
SSID:
means the name of the Wi-Fi network.
Areas of Wi-Fi coverage:
designate the geographical areas in which PERENCO Wi-Fi Service is accessible
to the Subscriber and in which it is possible to receive the signal emitted by
PERENCO Wi-Fi networks.
2.
Purpose
These Special Conditions are intended
to define the conditions and modalities of access and use of PERENCO Wi-Fi
Service. These conditions are accepted by the User when accessing the service.
3.
Description
The PERENCO Wi-Fi Service consists in
providing an Internet access to the User via the PERENCO Wi-Fi network. The
PERENCO Wi-Fi Service is available in the PERENCO Wi-Fi Areas of coverage. This
access is limited to the following protocols: HTTP, HTTPS, SMTP, POP3, IMAP,
FTP, L2TP, PPTP, IPsec and GRE.
4.
Conditions of access
To access the PERENCO Wi-Fi Service,
the User shall:
User accounts for the PERENCO Guest
Wi-Fi networks expire at 11:59 pm on the day they have been created and can
allow to connect up to 2 Wi-Fi devices.
User accounts of internal PERENCO Wi-Fi
networks retain the authentication of Wi-Fi devices for a duration of 60 days.
When the User wishes to connect by
Wi-Fi on the PERENCO Wi-Fi network, (s)he should ensure that the Wi-Fi mode is
enabled on her/his compatible terminal. Any user must also have read these
Special Conditions and expressly accepted them prior to use when authenticating
herself/himself on the PERENCO Wi-Fi local access Portal.
This PERENCO Wi-Fi service allows Users
who have a device equipped with a Wireless Lan network card (IEEE 802.11 b,
802.11 g, 802.11 n or 802.11 ac) to connect to the Internet wireless and
broadband from the areas covered by the PERENCO Wi-Fi network.
The PERENCO Wi-Fi service includes all
basic access functions to the Internet: provision of IP address (access to DNS,
gateway to the Internet for web browsing and access to emails, etc.). The
service does not include the provision of mailbox, nor the hosting of WEB
pages.
PERENCO Wi-Fi Service is accessible
from any terminal equipped with a Wireless LAN network card (IEEE 802.11b,
802.11g or 802.11n) provided the specifications of the Wi-Fi Alliance are met
(http://www.wi-fi.org/) and the card is certified IEEE 802.11b, 802.11g, 802.11
n, or 802.11ac.
The Wi-Fi hub allows a user to connect
various Wi-Fi devices to a high-speed broadband connection without using any
cable within a radius of tens of metres.
THIS IS A SPECIFIC REMINDER THAT ACCESS
TO THE INTERNET VIA WI-FI MAKES USER DEVICES EXTREMELY VULNERABLE AND PRESENTS
SERIOUS SECURITY CHALLENGES. THEREFORE, USERS ARE RESPONSIBLE FOR TAKING ALL
APPROPRIATE STEPS TO PROTECT THEIR DATA AND SOFTWARE, BY INSTALLING AN
ANTIVIRUS AND FIREWALL SYSTEM AND BY ENSURING THESE ARE UP TO DATE; AND BY
CARRYING OUT REGULAR BACKUPS.
5.
Conditions of use
The User is informed on the one hand,
that PERENCO restricts the use of PERENCO Wi-Fi networks only to protocols
HTTP, HTTPS, SMTP, POP3, IMAP, FTP, L2TP, PPTP, IPsec, and GRE.
The User undertakes not to implement
ways to divert these restrictions in order to serve the purpose of other
unauthorised uses. As such, the Operator reserves the right to block at any
time access to the Service if there is a legitimate reason to believe that the
Security of the Service or the connection quality of the Subscriber have been
compromised.
The User is informed that the bandwidth
available for individual use may vary according to the use of bandwidth made by
the Client or by other users. As such, PERENCO reserves the right at any time
to block access to the Service if there is a legitimate reason to believe that
the Security of the Service or the connection quality of the client have been
compromised.
On the PERENCO Guest Wi-Fi networks,
broadcast by PERENCO terminals, PERENCO cannot be held responsible for damage
and/or interruptions resulting from the operations carried out by the User in
the context of her/ his connection to the PERENCO Wi-Fi Service or in the event
of an interruption resulting from any external cause, such as the interruption
of the electrical power supply or the disabling of the functionality by the
client. This will also apply when the User leaves the Wi-Fi coverage Area.
PERENCO Wi-Fi Guest and PERENCO Wi-Fi
internal user accounts may be subject to volume quotas. Once the threshold is reached,
the User may still use the PERENCO Wi-Fi network, but at a reduced connection
speed.
In order to control the consumption of
resources, offering a better quality of service for the Wi-Fi community, quota
and bandwidth limitations have been configured on Ucopia for each access.
Any user can generate upto 250MB of volume per day at 1Mbps, then available
rate is lowered from 1Mbps to 32kbps. Bandwidth of 1Mbps is enough to surf or
bring up a VPN for RDP connection.
6. Safety
In the absence of any fault from the
Operator, the User is solely responsible for the use of the PERENCO Wi-Fi
Service and of all consequences (including financial) that might ensue.
The User is informed and acknowledges
being fully aware of the nature of the Internet network, and in particular, of
its fluctuating technical performance and risks inherent to the use of the
Internet.
Thus, data transmissions via a Wi-Fi
network and on the Internet generally are not subject to any encryption or
other security measures. Accordingly and by default, any communication on a
Wi-Fi network and on the Internet may be intercepted by a malicious third party.
Similarly, any connection of a device
to the Internet network, in any way whatsoever, may make it accessible to a
malicious third party. Finally, exchanges of data and files on the Internet
could potentially transmit computer viruses that might seriously alter the
functioning of the Wi-Fi equipment and software. The User has the
responsibility not to communicate personal or confidential data.
Regarding the use of Internet, the User
is informed that the Internet is a network carrying data that could be
protected by intellectual property rights or that may violate the legal provisions
in force.
Therefore, the User agrees not to
transmit on the Internet any data that may be prohibited, unlawful, illegal,
contrary to morality or public order and prejudicial or likely to infringe the
rights of third parties and in particular intellectual property.
This is a specific reminder that the
Internet is not a secure network.
In these conditions, it is up to the
User to take all appropriate measures to protect his own data and/or software,
in particular from the contamination by potential viruses circulating on the
Internet or from the intrusion of a third party in his/her equipment system,
for whatever purpose, and to proceed to his/her own backups on their equipment,
before and after the implementation of the services.
The User also acknowledges (s)he has
been fully informed of the reliability of the Internet, particularly in terms
of lack of security relating to the transmission of data and of non-guarantee
of performance regarding the volume and speed of data transmission.
The User also acknowledges being fully
aware that the integrity, authentication and confidentiality of files,
information and data of any nature, that (s)he wishes to exchange on the
Internet, cannot be guaranteed on this network.
Therefore, the User shall not transmit
via the Internet any messages for which (s)he wants to ensure full confidentiality.
The User shall not use these services
in any fraudulent, abusive or excessive manner, including voluntary or
involuntary congestion of the PERENCO email servers, network, and / or of any
email recipients, through excessive mailing practices (spamming, bulk e-mail,
junk e-mail or mail bombing), or by sending attractive messages that generate
huge numbers of replies (teasing or trolling) that may disrupt the availability
of said servers or networks.
With regard to products or services on
the Internet, the User shall directly address to content providers any claim
relating to the execution of the services provided by them or relating to the
sale of products by them.
The User is finally warned on the
nature and the diversity of content available on the Internet, which may be
likely to harm minors.
PERENCO may record certain data such as
the type of browser used or the place where the User is connected to the
service. In the context of service use, PERENCO may, during the period and for
the needs of said service, collect traffic data generated by the User, and may
proceed to keep, store and process User communications, which the User accepts.
On the other hand, and assuming PERENCO
would collect personal data, PERENCO shall take all appropriate measures to
ensure the protection and confidentiality of the information held, in
compliance with French Data Protection Act, i.e. Law n° 78-17 of 6 January
1978, amended, relating to computer held information, files and civil
liberties.
This data may lead a User to exercise
her/his individual right of access, rectification and deletion to PERENCO, by
directing a request to the "Information Technology, Computer Systems and
Communication Technology Commission" ("direction de l’informatique,
des systèmes d’information et des technologies de la communication") under
the conditions laid down by deliberation n°80-10 of 1st April 1980 of the
French Data Protection Authority (CNIL).
PERENCO may have to transfer to the
authorities any illegal content which may come to the knowledge of the company.
7.
Responsibility
The User is informed that her/his Wi-Fi
connection is made through the issuance of a personal identifier.
The issuance of this identifier allows
the use of PERENCO Guest Wi-Fi networks and PERENCO internal networks.
PERENCO shall not be held responsible:
In the context of the use of this
service, the User shall refrain from:
The User is responsible for his/her own
use of IT resources. (S)he undertakes to respect the rules of IT ethics. (S)he
is solely responsible for any damage, whether direct or indirect, material or
immaterial, caused to third parties, which may result from her/his own use of
the service.
The User is solely responsible for the
use of her/his access codes. Any use of the service (transmission of data,
etc.) made using the access codes of the User is deemed to have been made by
himself or herself, unless proved otherwise.
(S)he undertakes not to carry out
intentionally operations that could hide her/ his true identity; and/or to
steal the password of another User.
It is the
responsibility of the User to verify that (s)he has all the equipment, software
and browsers that allow her/him to use the service, as PERENCO is in no case
responsible for the equipment chosen under the responsibility of the User, who
is also responsible for the security and protection of her/his equipment.
8.
Suspension/ Termination
PERENCO
reserves the right to suspend and terminate access to the service, without the
option for the User to claim any compensation or repair whatsoever, in case of
a breach with one of the clauses of the conditions of use of the Wi-Fi service,
in particular where:
9.
Personal data
Any information shared by the User with
PERENCO, such as her/his name, first name, age, mail address, email address,
phone number as well as all the technical information collected by PERENCO when
registering and using the PERENCO Wi-Fi Service, is the personal data of the
User. Any handling and processing of personal data is the responsibility of
PERENCO. PERENCO uses Personal Information to provide the User with an access
to PERENCO Wi-Fi service, to improve and optimise its quality, to manage the
User account, to convey information relating to PERENCO Wi-Fi Service, to
develop PERENCO or third party products and services, to offer services adapted
to the needs of Users and to carry out statistical surveys and studies.
PERENCO takes all the necessary steps
to safeguard the protection and confidentiality of the personal nominal data
held, or any other information handled in compliance with the scope of the
French Data Protection Act, i.e. Law n° 78-17 of 6 January 1978, amended,
relating to computer held information, files and civil liberties. Any
information collected as part of the registration to the Service as well as the
details gathered during the Service use by the User are subject to computer
processing.
The communication of this data is
strictly controlled, under the regulations of/ in compliance with the
requirements of the French Data Protection Authority "Commission Nationale
Informatique et Libertés" (CNIL).
In the context of the above-mentioned
data processing, PERENCO may use providers acting on its behalf and under its responsibility.
If these providers are located outside of the European Union, they will then
previously have signed the "Standard Contractual Clauses” in accordance
with Decision 2002/16/EC of 27 December 2001 of the European Commission.
Recourse to these providers is necessary to allow the proper execution of the
contract between PERENCO and the User.
At all times, the User may exercise
her/his right of access, rectification, complementary information and, where
appropriate, opposition, as regards her/his individual personal data with
PERENCO, by sending a letter mail to: PERENCO IT
Service - 7 rue de Logelbach - 75017
Paris - FRANCE.
The User shall provide PERENCO with
her/his name, first name, login ID and a copy of her/his identity card or
passport. (S)he shall also specify the address to which (s)he wants to receive
the response of PERENCO.
The User is informed that PERENCO may
use her/his personal information in cooperation with the User Service providers
to identify the User in the case of failure to comply with the conditions of
use, to protect or secure the services of PERENCO or its customers, or even to
meet the requests of administrative or judicial authorities, or any other third
party authorised under the law or under a regulation.